Abstract: The agile manifesto challenges us to favor customer collaboration more than contract negotiation, but what does that really mean and how do you actually do that? In 2015, we decided to explore this statement and successfully launched an agile development program to build a real product seeking to make collaboration with the customer “fun”. We explored how to combine agile collaborative practices with risk, impediment, forecast and budgetary data to allow for the team and its customer to collectively make informed decisions. Join us at Agile2016 to hear real-life customer testimony of how we used familiar practices and available data to build an environment where the team and its customer maintained a positive relationship even when the project became challenging and overall had “fun” working together. To put ideas into practice, this workshop will allow you to get hands-on experience with a collaborative framework entitled “Let’s Be Awesome” that guides teams and their customers to decide on appropriate practices to build effective, “fun” and lasting relationships.
Learning Outcomes: - Understand which of the agile practices are most supportive of customer collaboration
- Learn how to integrate data from agile development activities with collaborative agile practices to allow teams and their customers to make informed decisions together
- Hear example success stories to provide insights and guidance on how to build strong customer relationships with an emphasis on “fun”
- Guidance on how to use the “Let’s Be Awesome” collaboration framework to determine which practices are best suited for a team and its customer
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